Refund policy

At Clothsky.store, we prioritize 100% customer satisfaction and offer a 14-days Return & Exchange Policy.

We accept returns for damaged or faulty products within 14 days of receipt.
Important: Complaints about defects in unstitched dresses must be made on the same day of receiving the order.

Conditions for Returns:

  • Items must be unopened, unused, undamaged, and accompanied by proof of purchase.

  • Returns without prior approval will not be accepted.

How to Request a Return:

  • WhatsApp us at 03287589100 with the subject 'Returns' and provide your order details and reason for return.

  • Alternatively, you can email us at Clothsky04@gmail.com

If your return is approved, we will send you a return shipping label and instructions on how and where to send your package.

For any return questions, you can contact us via:

  • Email: Clothsky04@gmail.com

  • WhatsApp/Call: 03287589100

Damages and Issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you received the wrong item.
We will promptly evaluate the issue and make it right.